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About Us
More from the lobby
More from the lobby
Who we are
Alfobet Casino is an online casino for players in the United Kingdom. Slots, live dealer tables and jackpot games from established studios sit in a single lobby, under one account and one balance.
The site runs in a browser on a phone, tablet or desktop, with the same lobby and account settings on each. Every game carries its own help screen setting out the rules, the stake range and how prizes are paid.
| Category | What it covers |
|---|---|
| Slots | Three-reel classics, video slots and themed series from the studios whose content we licence. |
| Live tables | Roulette, blackjack and baccarat dealt by a studio host in real time. |
| Jackpots | Games with a prize pool that grows as players stake, with the current amount shown in the lobby. |
What we stand for
We would rather keep a player for years than win one large bet. That shapes how we handle the four things players ask us about most.
- Fair play. Results come from the random number generators built into the games and tested independently of us. Neither we nor our staff can change the outcome of a round.
- Prompt payouts. Once your account is verified, withdrawals go back to the method you deposited with, within the processing times shown in the cashier.
- Clear terms. Wagering requirements, game weightings and maximum stakes are written on each promotion rather than buried elsewhere.
- Safer gambling. Deposit limits, loss limits, session reminders, time-outs and self-exclusion are in your account settings and take effect as soon as you confirm them.
How we look after players
We hold a gaming licence and verify every account we open. The sections below explain what that means in practice for your documents, your money and your questions.
Account verification
Before your first withdrawal we ask for proof of identity, proof of address and confirmation of the payment method you used. The documents we accept are listed in your account, and our own team carries out the checks. Uploading them early means there is no wait when you want to cash out.
Secure payments
Deposits and withdrawals run over encrypted connections, and player balances are held separately from the funds we use to operate the site. We will never ask you for your password or your full card details by e-mail.
Support around the clock
Our team is available at any hour on the live chat on this site and by e-mail at support@casinoalfobet.co.uk. If something goes wrong, tell us what happened and we will look into it under the complaints procedure set out in our terms, then confirm the outcome to you in writing.
