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Alfobet Casino Login: Sign In to Your Account
Signing in: the details you use every time
Your login is the email address you registered with and the password you created at the time. You also chose a username during sign-up, which is how other players see you in our live chat rooms. The Login button sits at the top of the site, next to the Promotions tab marked with a gift icon, so it's never more than one tap away from whatever you're looking at.
- Open the site in your browser
The whole casino runs in the browser on iOS, Android, Mac and Windows, so there's nothing to download or update before you sign in.
- Tap Login at the top
On mobile the key service buttons sit along the bottom of the screen, and the sidebar opens from the hamburger icon at the top left.
- Enter your email address
Use the same address you gave on the registration form. If you have more than one address, it's the one that received your account messages.
- Enter your password
Passwords are case-sensitive, so check your keyboard isn't holding a capital letter or adding a space at the end.
- Submit and carry on
You'll land back in the lobby with your balance showing at the top, ready to deposit, play or place a bet.
The same login works across every part of Alfobet Casino. One set of details covers the slots and live tables, the sportsbook and the bingo rooms, with a single balance behind all of them, so you don't sign in twice to move from a roulette table to a football market.
When your password or email won't go through
Most failed sign-ins come down to something small. Before you try anything else, type the password in by hand rather than letting your browser fill it, and check that an old saved password isn't being dropped in over the new one.
| What's happening | What usually sorts it |
|---|---|
| The password is rejected every time | Turn off autofill and type it manually; check Caps Lock and look for a stray space at the start or end. |
| You're not sure which email you used | Try any address that has had account messages from us; if none of them work, live chat can help you identify the account. |
| You've just changed your password | Your new password has to meet the requirements shown on screen when you set it, so make sure the one you saved is the one that was accepted. |
| The login form keeps reloading | Clear your browser cache, close any old tabs still holding a session, and sign in again from a fresh tab. |
| You set a time-out or self-exclusion | Access to play is blocked for the length you chose, and it can't be lifted early. |
If none of that gets you in, don't keep guessing at passwords. Our support team is on live chat around the clock and can look into the account with you.
Keeping your sign-in details safe
Everything you send us, from your password to your card details, travels over an industry-standard SSL-encrypted connection. That protects the data in transit, and the rest comes down to how the password is handled at your end.

Spin today, win today
We are licensed and regulated in Great Britain by the Gambling Commission under account number 39483. That covers how your money is handled, how your identity is checked and the safer gambling tools that sit inside your account. Gambling here is strictly 18+, and under-18s cannot register or play.
What's waiting behind the login
Once you're signed in, your balance appears at the top of the screen and the cashier is open to you for deposits and payouts. Deposits land instantly across debit cards, PayPal, Google Pay, Apple Pay, MuchBetter, Trustly, Skrill, Neteller, Payz, Paysafecard and bank wire transfer, with a £10 minimum and no fees on any of them.
The Promotions tab with the gift icon is where you opt in to offers, and some rewards are claimed from your account page rather than appearing on their own - the free spins from Daily Spin Frenzy, for instance, are picked up there the day after you qualify. Only one bonus or set of free spins can be active at a time, so it's worth signing in to see what's already running before you opt in to something new.
- Your balance and cashier - deposits, payouts and your payment methods in one place.
- Promotions and opt-ins - all promotions run on UK time, and opting in has to happen before you deposit.
- Your documents - where identity checks are completed.
- Safer gambling settings - deposit limits, time-out and self-exclusion.
- Your history - what you've staked and what you've been credited.
The one-time identity check on your account
Every account is verified before the first payout is released, and it's done once rather than every time. Getting it out of the way early means nothing is waiting on paperwork when you want your money, and you can upload the documents from your account as soon as you've signed in.
| Step | What we need | How long it takes |
|---|---|---|
| Prove who you are | A driving licence, passport or national ID card | A few minutes to upload |
| Prove where you live | A utility bill or bank statement | A few minutes to upload |
| Our check | We look over what you've sent | Usually 24-48 hours |
| After that | Nothing further - the check is carried out once per account | - |
Limits, time-outs and self-exclusion you control yourself
The safer gambling tools live inside your account, and they take effect as soon as you set them. Deposit limits cap what you can put in over a set period. A time-out closes play for a short break. Self-exclusion shuts the account for a longer stretch.
| Tool | What it does | When to reach for it |
|---|---|---|
| Deposit limit | Caps how much you can deposit in a given period | When you want a hard ceiling on spending, decided in advance |
| Time-out | Blocks play for a set period | When you want a short break without closing anything permanently |
| Self-exclusion | Closes play for the period you choose | When you want to stop for a meaningful stretch of time |
| GamStop | Extends self-exclusion across all participating UK sites | When you want the break to cover more than one site |
If you've set a time-out or self-exclusion and then find you can't get into the lobby, that's the tool doing its job - it can't be reversed early, and that's the point of it. Your account is registered with GamStop, which carries a self-exclusion across every participating UK site, so it's the stronger option if you want a clean break. Free, confidential help is available from BeGambleAware at any time.
Still locked out? Our support team is on all night
Live chat is open 24 hours a day, seven days a week, and it's the fastest way through a login problem because you can go back and forth in real time. You can also email us or use the online contact form, which works the same way on mobile as it does on desktop.
- Live chat - open 24/7, best for anything you need sorted now.
- Email - good when you want a written record or need to describe something at length.
- Online contact form - available on both the mobile and desktop site.
Have your registered email address and your full name ready before you start the conversation. It speeds things up, and it means we can look into the right account without a round of back-and-forth first.
Login: questions and answers
What do I use to log in - my email or my username?
You sign in with the email address you registered with, together with your password. The username you chose is how you appear to other players in our live chat rooms.
I've forgotten my password. What now?
Use the password reset from the login form and set a new one that meets the requirements shown on screen. If the reset message doesn't reach you, live chat is open around the clock and can help.
Do I need a separate login for the sportsbook or the bingo rooms?
No. One account and one balance cover the casino, the sportsbook and the bingo rooms, so you can move between them without signing in again.
Can I sign in on my phone as well as my computer?
Yes. The same login works in the browser on iOS, Android, Mac and Windows, with nothing to download. The mobile layout puts the main buttons along the bottom and the sidebar behind the hamburger icon at the top left.
Why can't I get into my account after setting a time-out?
A time-out or self-exclusion blocks play for the period you chose and can't be lifted early. That's deliberate, and it stays in place until the period runs out.
Do I have to verify my identity before I can sign in and play?
You can sign in and play straight away. The identity check is completed once per account before your first payout, and documents usually take 24 to 48 hours for us to look over.
Is my login protected?
Your personal and financial details are protected with industry-standard SSL encryption. Use a password you don't use elsewhere, keep your device locked, and sign out on any shared device.